(last updated: 09.10.2026)
Introduction
At Audicin, we provide personalized audio journeys to help you to regulate your nervous system and track aspects of your health, such as sleep and recovery. Protecting your data privacy is of utmost importance to us. We collect and process information to deliver our services, support customer management, and continually improve user experience.
This privacy policy explains what information we collect and process, why we collect it, how we use it, use of cookies or other tracking technologies on the website or on Audicin application, and how you can exercise your legal rights. This privacy policy does not cover any third-party websites, applications, software, products, or services that integrate with our services or are linked to us or to our services.
We may update this policy from time to time, and we encourage you to review it regularly.
About this policy
This privacy policy applies to processing of personal data by Audicin Inc. and Audicin Oy. (together “Audicin”) when you use the Audicin application, you visit our website, or use other Audicin services (“Services”).
Processing purposes
When you use Audicin Services, we collect and process your data for the following purposes:
Connected Devices and Third-Party Integrations:
Connecting a third-party service to Audicin is optional. When you choose to connect a supported third-party service, you may be redirected to that provider to authorize Audicin to receive specified categories of information from your account. We may use authorization technologies such as OAuth so that Audicin can access the information you authorize without receiving your username or password for that third-party service.
We only access information from a connected third-party service after you have authorized the connection and only within the scope of the permissions and consent you have provided. Third-party providers operate independently from Audicin. Their collection and processing of your information is governed by their own privacy policies and terms.
Oura Integration
If you choose to connect your Oura account to Audicin, Audicin may receive personal data and health or wellness information made available through the Oura API, in accordance with the permissions and consent you provide. Depending on the permissions you choose to provide and the functionality available through Oura, this information may include:* sleep information and sleep-related metrics;
* sleep timing, duration and efficiency;
* activity information;
* readiness information;
* heart rate and resting heart rate;
* heart-rate variability (HRV);
* respiratory rate;
* recovery-related information;
* Oura scores and other Oura-derived metrics; and
* technical information required to connect and maintain the integration.
Audicin only requests Oura information that is reasonably necessary to provide the connected Audicin functionality available to you.
We use Oura information to provide and personalize Audicin features, including displaying relevant health and wellness information and providing insights, recommendations or Audicin experiences based on information available from your connected Oura account.We do not use Oura User Data for advertising, marketing or commercial targeting, and we do not sell Oura User Data.
We do not use Oura User Data to train, fine-tune, develop, improve or enhance any artificial intelligence or machine-learning model, whether operated by Audicin or by a third party. Where Oura information constitutes health data or another special category of personal data under applicable data-protection law, we process that information only after obtaining your explicit consent or where another lawful basis expressly permitted by applicable law applies.
Connecting Oura is voluntary. You may use Audicin without connecting an Oura account.
Availability by Platform
At the date of this Privacy Policy, the Oura integration is generally available on supported iOS devices. On Android, the integration may be available on a beta, preview or testing basis until Audicin makes it generally available.
The privacy protections described in this Privacy Policy apply to Oura information processed by Audicin regardless of whether the integration you are using is generally available or is a beta or testing feature.
Where an integration is being tested in beta, Audicin may additionally process technical and usage information necessary to test the connection, identify faults, troubleshoot the integration and assess its technical performance. Beta status does not reduce your privacy rights.
Authorization Tokens
Audicin may receive and securely store authorization tokens or similar credentials generated through the authorization process in order to maintain your connection with Oura or another third-party service.
These authorization tokens do not provide Audicin with your third-party account password. They are used only to access the information that you have authorized the connected service to provide to Audicin.
Disconnecting an Integration, Withdrawing Consent and Deleting Oura Data
You may disconnect a supported third-party integration through the functionality made available by Audicin or through the relevant third-party provider. When your Oura connection is revoked or disconnected, Audicin will stop requesting new information from your Oura account once the revocation takes effect.
Where our processing of your Oura health information is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.If you withdraw or revoke your consent for Audicin to process your Oura User Data, Audicin will cease the relevant collection and processing in accordance with applicable data-protection law and the requirements governing Audicin’s use of the Oura API.
You may request deletion of personal data that Audicin has obtained from Oura by contacting support@audicin.com.If you request deletion of your Oura User Data, Audicin will delete the applicable Oura User Data within 72 hours of receiving your deletion request and will not retain Oura User Data following that deletion request.Audicin will also delete applicable Oura User Data when you terminate or cancel the relevant Audicin subscription or service, where required under the terms governing Audicin’s use of the Oura API.
Disconnecting an integration or deleting connected data may cause certain personalized features or historical information within Audicin to become unavailable. we may process personal data You provide via third-party services, integrations and offerings, including integrations You choose to connect such as Apple HealthKit, Google Health Connect, Oura, or other services.
Legal basis for processing personal data
The legal basis for processing your data varies depending on the purpose for which we process your data:
Contract
When we process personal data in order to provide you with our services, the legal basis is the user agreement which is executed when you create an account and accept our terms and conditions of use and this privacy policy.
Consent
We process health information and other special-category personal data on the basis of your explicit consent, where required by applicable law.
For optional connected health and wellness services, including Oura, you will be asked to provide explicit consent before Audicin accesses and processes relevant health information. Your consent will relate to the specified purposes described to you when you connect the service.
You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.
Legitimate interest
We process your personal data based on legitimate interest, where the purpose of the processing is to develop and improve our services, to provide customer service, or to market our services. We carefully weigh our interest against your privacy in accordance with applicable law, when we decide to use your information based on our legitimate interest.
Legal obligation
We need to process certain information in order to comply with legal requirements and obligations in various countries. These may include, for example, accounting and tax and consumer protection laws.
How we collect your data
We collect your personal information directly from you when you make an account with us, order or subscribe from us and when you are using our services. We may also collect information via third-parties, such as cloud service providers and marketing partners.
What data we collect
We process the following categories of personal data when you use our services:
Cookies
We use cookies and various other technologies to gather and store analytics data and other information when you visit our website or when using the application. We use both first-party and third-party cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. We use cookies to enable usage of our website, gather information on usage and browsing behaviour, and to target and optimise advertising both on our website as well as on other websites you may visit. We also use cookies to integrate our social media accounts to our website. Please see our Cookie Policy for more information and how to manage your cookie preferences.
International data transfers
We process your data primarily within the European Economic Area (EEA). However, we have service providers in several geographical locations. As such, we and our service providers may transfer personal data to, or permit access to personal data from, jurisdictions outside the European Economic Area, where necessary and subject to appropriate safeguards. If You choose to connect a third-party service to Audicin, such as a wearable or health platform, that provider may transfer personal data to Audicin in accordance with the permissions You grant. Those providers may process Your data independently under their own privacy policies.
In situations where personal data is transferred outside the EEA, we implement safeguards to ensure that the high level of protection required by European data protection law is maintained after the transfer of personal data. These include, for example, an adequacy decision by the European Commission and the recipient of the personal data being committed to the required safeguards, such as the EU-US Data Privacy Framework. As safeguards, we may also require the use of standard contractual clauses approved by the European Commission as part of the contracts binding on our partners, in addition to which we require the implementation of appropriate technical and administrative safeguards.
Data sharing
We do not sell or share your data with any third party except under specific circumstances, such as legal requirements, authorized service providers, legitimate business reasons, or with your consent.
For service providers we only share personal information to provide and improve our services, provide partner services and other products, and for business operations. We require third parties to use the information only for the purposes we authorize and for the reasons explained in this policy. We use service providers for purposes such as; providing services to customers, storing our user’ data, analysis and development of our services, marketing activities.
Protecting your information
We use various technical or organization methods and security measures to ensure a sufficient level of data security and to prevent your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include anonymization, or pseudonymisation of personal data, access restrictions and encryption of the data and training of our personnel.
Data retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or for as long as required or permitted under applicable law. Retention periods vary depending on the type of information and the purpose for which it is processed.
If you disconnect a third-party integration, Audicin will stop obtaining new information from that service once the disconnection takes effect.
1. Oura data
Audicin retains Oura User Data only for as long as necessary to provide the authorized Audicin functionality and in accordance with the requirements governing Audicin’s use of the Oura API.
If you withdraw or revoke your consent for Audicin to process your Oura User Data, Audicin will cease the relevant collection and processing.
If you request deletion of your Oura User Data, Audicin will delete the applicable Oura User Data within 72 hours of receiving your deletion request and will not retain Oura User Data following that deletion request.
Audicin will also delete applicable Oura User Data when you terminate or cancel the relevant Audicin subscription or service, where required under the terms governing Audicin’s use of the Oura API.
Audicin applies data-minimisation principles and does not retain Oura User Data beyond the period necessary for the authorized purpose.
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Your legal rights
You have the right to control how your personal data is processed by us by exercising the rights listed below:
In order to exercise these rights, contact us at support@audicin.com, providing your full name, company name and email.
This notice supplements the information in Audicin’s Privacy Policy and applies only to visitors, users, and other individuals who reside in U.S. states with enhanced privacy policy requirements (“consumers”).
Data collection, use and disclosure of information
When you use our services (such as application or website), we collect information that identifies, describes,relates to, refers to, or can be directly or indirectly linked or associated with a specific consumer,device or household (“personal data”).
You can find information about the categories and purposes of personal data we collect and process, and sharing of your personal data in relevant sections of this Privacy Policy.
Consumer rights for residents of a state with enhanced rights
Controller’s contact information
Audicin Oy
Address: Käpyläntie 1 D 66, 00610 Helsinki
email:support@audicin.com
Audicin Inc.
Address:1108 Nueces St. Apt 402 Austin, TX 78701
email:support@audicin.com
